Issue ID | 897629 |
Internal NHTSA # | 10440379 |
Manufacurer | GENERAL MOTORS LLC |
Brand | GMC |
Model | TERRAIN |
Model Year | 2011 |
File date | 01/09/11 |
Component | VISIBILITY:WINDSHIELD WIPER/WASHER |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 gmc terrain. The contact stated that the windshield blade was defective and would bounce abnormal. The windshield wiper would only partially clear the windshield. The vehicle was taken to the dealer several times for the failure and the dealer replaced the blades several times, but the failure was not corrected. The dealer advised the contact that they were not knowledgeable as to how to correct the failure. The manufacturer was contacted and they advised that they would to provide the contact with a glass cleaner. The vehicle was not repaired. The failure mileage was 11,000 and the current mileage was 14,000. Updated 02/01/12*lj the consumer stated from the beginning, the wiper blades would continually skip across the windshield, especially on the passenger side. The skipping would happen when the consumer used internal cleaning solution, which was the original solution installed by gm. The consumer has s ince purchased non gm wiper blades. Updated 02/10/12 |
Vehicle Mileage at Failure | 11000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | UNION , MO |
VIN pattern | 2CTALWECXB6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | JIM TREANERY CHEVROLET |
Dealer's telephone number | 636-583-8000 |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |