Issue ID | 1714122 |
Internal NHTSA # | 11385564 |
Manufacurer | General Motors, LLC |
Brand | GMC |
Model | TERRAIN |
Model Year | 2013 |
File date | 26/12/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Driving my 2013 gmc terrein (2. 4l) it was about 20 degrees out, a warning light came on that oil pressure is low "stop engine immediately. I pulled over at a gas station and as got out of the car i could see a oil spilling from below the engine. I had it towed to my mechanic and he said it had a a rear crankshaft seal oil leak. I had received an extended warranty bulletin 14882 which gmc recognize the issue. This special coverage covers the condition (2010-2013 gmc terrain vehicles equipped with a 2. 4l engine (laf, lea or luk) that have experienced high oil consumption may also experience a frozen and/or plugged pcv (positive crankcase ventilation) system during cold weather operation. This condition may increase crankcase pressure leading to a rear crankshaft seal oil leak) for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. My car is a 2013 gmc terrain with 119,000 mile and should qualify for the extended warranty. I called the gmc customer service and i was told that my vin doesn't qualify and the dealer is asking for $3500 for repairs. My mechanic did the repairs for $1500 but gmc will not reimburse. |
Vehicle Mileage at Failure | 10 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WESTERVILLE, OH |
VIN pattern | 2GKFLREK7D6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |