Issue ID | 1335068 |
Internal NHTSA # | 10926645 |
Manufacurer | General Motors LLC |
Brand | GMC |
Model | TERRAIN |
Model Year | 2013 |
File date | 01/09/16 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I was driving in the rain and my front windshield wipers went out. I had to pull over and stop to avoid having an accident. I could hear the motor running but they would not move. I parked my car, got a ride home and went back and picked it up when it stopped raining. The next day i took it to the shop and dropped it off for repair. I was told that it was the transmission that was inoperable, but the warranty would not cover this. I paid $285. 21 to have this repaired on 9/9/16. The following day in the mail i received a recall notice from gmc stating that their was a recall on my windshield wipers. I called gmc and explained that i had just paid to have them repaired. I spoke to jaylen and she stated that the dealership was aware of the recall and should have called gmc first and she would check with them. She called back in about 3 days stating gmc didn't event have the parts to repair the wiper and they would let me know if i would be reimbursed by them once they received the parts. That was 2 months ago and i have yet to hear from anyone. My vehicle was dropped off on 9/2/16 and not returned to me until 9/9/16. I was given a rental car that was covered under my warranty due to the length of time it took to repair. |
Vehicle Mileage at Failure | 51500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MILWAUKEE, WI |
VIN pattern | 2GKALUEK9D6XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |