Issue ID | 1718789 |
Internal NHTSA # | 11388951 |
Manufacurer | Hyundai Motor America |
Brand | GENESIS |
Model | G70 |
Model Year | 2019 |
File date | 30/12/20 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I have owned the vehicle for approximately 20 months. During this time, i have been in two major accidents. The first incident involved an 18 wheeler on a houston freeway that sideswiped the passenger side from the front to the rear rim, which exploded and i was turned the opposite direction and traveled across 5 lanes of traffic. Approximately $12k in damage with no side curtain deployment. This was brought to their attention with no follow-up. The 2nd incident was in december and i hit a deer running across the road. It was a square hit with me going from 65 to 0 and the deer right in front of the car. As of today, the damage is all located in the front of the vehicle, and again, no air bag deployed, with a total repair bill of $13. 8k. This time i contacted genesis as the car didn't seem safe. I was assigned a case manager, who had the body shop stop all repairs. I was told that it would take at least 6 weeks before an investigation could be completed. During this time, i was responsible for obtaining alternative transportation. I wasn't even offered a loaner. I have never missed a payment, even after being charged for two types of warranties and when i tried to use it, i was told they didn't exist. No one has been able to explain the $9k charge on the bill of sale, which was to be the charge for the two warranties. If the car's safety features don't work, i can not drive the car. |
Vehicle Mileage at Failure | 29114 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TOMBALL, TX |
VIN pattern | KMTG34LE5KUXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |