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2004 Gmc SIERRA 3500 Power Train Transfer Case (4-wheel Drive) Problems, Complaints and Defects

Issue ID	648615
Internal NHTSA #	10206430
Manufacurer	GENERAL MOTORS CORP.
Brand	GMC
Model	SIERRA 3500
Model Year	2004
File date	11/10/07
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Product type code	VEHICLE
Description of the problem	Reference a gmc 2004 sierra 3500 4 wheel drive pick up truck, 6. 6l diesel engine with 6 speed manual transmission. The molded rubber around the driveline center support carrier bearing (part # 12472424) dry rotted causing driveline vibration that, in turn caused the transfer case to fail. The vibration was slight and not constant, not indicating a major problem. The part in question is a non-serviceable part, preventive maintenance did not and would not prevent this failure. The transfer case was totally destroyed and was on the verge of total lock up which would have caused the rear wheels to lock up under normal driving conditions. The cost to fix this problem is over $3000 dollars to have the dealer do the repairs. Since i am a competent mechanic, i inspected and found this problem when i first noticed a slight vibration, most vehicle owners would have driven the truck until the wheels locked up possibly causing a life threatening crash. The part in question is without a doubt a defective part. It is made in china. While many parts coming from china today are of sufficient quality, chinese rubber is substandard and dry rots in about two years under most circumstances. It is unconscionable for gm to use substandard parts in such critical areas of their vehicles.
Vehicle Mileage at Failure	87000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BEAUFORT, NC
VIN pattern	1GTJK39124EXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	15/07/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	4WD
Transmission type	MAN
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0PXXWPDP9B46336 4JGED6EB3GA038202 WDD2193721A154458 JMZGJ693871329257 W1K6G6BB5PA215312 SALK1BE94RA243206 WVWZZZAUZFW030506 WB10D3309KR919797 WF0WXXGCDW7J57809 JMBXDGG3WLZ041811 W0L0TGF7532254367 SALLDHME8JA919288

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2004 Gmc SIERRA 3500 Power Train Transfer Case (4-wheel Drive) Problems, Complaints and Defects, Recalls and Failures

2004 Gmc SIERRA 3500 Power Train Transfer Case (4-wheel Drive) Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?