Issue ID | 874820 |
Internal NHTSA # | 10418351 |
Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
Brand | HONDA |
Model | ACCORD |
Model Year | 2010 |
File date | 09/08/11 |
Component | SERVICE BRAKES, HYDRAULIC |
Product type code | VEHICLE |
Description of the problem | Took my 2010 honda accord into priority honda in chesapeake, va to have the routine oil change and tire rotation done. I have been taking my car there since it was brand new to have all the scheduled maintenances done. At 30,000 miles, i am being told i need rear brakes and they are almost metal-to-metal and that honda was aware of the issue and would reimburse me up to 150. 00 of the repair cost which was close to 200. 00. I called honda automobile customer service to only be told by them that my vin# is not covered and it was only very few 2010 accords that were affected. When i called the dealership back, they simply just apologized that they had given me wrong information, advised me that it was normal for rear brakes to wear out in 30,000 miles (which i know is not correct), and said it was wear and tear and i had to pay for the cost of repairs. Really.... This is the second honda i have purchased, but i am mighty afraid it will be my last and i am seriously considering trading it in for anything other than a honda asap. What is also very concerning is i see that i am not the only one that has had the same exact problem. |
Vehicle Mileage at Failure | 30600 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NORFOLK, VA |
VIN pattern | 1HGCP2F78AAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |