Issue ID | 926575 |
Internal NHTSA # | 10463129 |
Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
Brand | HONDA |
Model | ACCORD |
Model Year | 2010 |
File date | 05/05/12 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I have had a very troubling and disappointing experience with the honda accord my wife and i purchased from rick roush honda (medina ohio) in july of 2010. I have attempted to work out a solution through the dealer but was told by the assistant service manger that the honda zone manager has refused to offer any compensation. We were expecting a normal $25. 00 - $30. 00 oil change. Imagine our surprise when the total cost for the services came to $515. 32. A) maintenance minder code ? B? Service $82. 27. I have no issue with this service as it makes good common sense. B) replaced engine and cabin (hepaa) air filters per maintenance minder code ? 2? Code. $66. 55. Again no issue. C) replaced rear brake pads and rotors $323. 02. This is where i have an issue. According to the inspection checklist; rear pads frozen in pinches? Caused the rotors to overheat. There is no reason why this should have occurred to a vehicle with 30,000 miles. Rear brakes should last 60,000? 70,000 miles. It is quite obvious this premature brake wear is a braking system defective the same as or similar to the issue in the class-action lawsuit settled in late 2010. Have or will other 2010 honda accord owners experience the same problem? Has honda orchestrated a cover up to avoid the bad press and a costly recall at the expense of the safety of its customers? I expect a reimbursement from honda for the $323. 02 charge including the sales tax. That will be a total of $344. 02 ($323. 02 + tax of $21. 00. *jb |
Vehicle Mileage at Failure | 30034 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BROADVIEW HTS, OH |
VIN pattern | 1HGCP2F8XAAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/07/10 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | RICK ROUSH HONDA |
Dealer's telephone number | |
Dealer's city | MEDINA |
Dealer's state code | OH |
Dealer's ZIP code |