Issue ID | 982864 |
Internal NHTSA # | 10513506 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | ACCORD |
Model Year | 2013 |
File date | 21/05/13 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | I purchased a brand new 2013 accord ex-l on tuesday morning, during the test drive i noticed the air bag light on, i was told oh this is the passenger air bag deactivation light, as this car has so many features i thought ok, loved the car and bought it, then before i pulled off the lot i read the book and it said this was to total failure of the srs system air bags, i went back in to the dealership and told them, they took it back to the service dept. And 11 hours later they said the airbag unit in the steering wheel had failed and because this is a safety issue i could leave with the car we will give you a rental, and i could pick my car up in a day or 2, i said ok, then that day turned into another then another, then after me driving back to the dealer ship and waiting another 4 hours while they figured out what to do i was told that the part honda has not even released yet, and the release date is june 4th, i was livid, i told them they need to put me in another one, that this was very unprofessional because this was the 4th honda i got from them, they told me they like to try and fix it, i said by the time i get it my first payment on the car would almost be due, they said well let me see if we can figure something out, call us next wednesday and talk to them again, i am so mad that honda does not even make these parts available on a car that has been out for 8 months, i left in the rental and called honda and was told they normally do this on newer cars, but we will give you call back after the holiday, to date still waiting on my car that i have never even got to take home, someone needs to inform honda that they need to have these part available when the cars are. Very disappointed in them. Please contact honda about this issue... Thank you |
Vehicle Mileage at Failure | 11 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | COLUMBUS, OH |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |