Issue ID | 1199706 |
Internal NHTSA # | 10734221 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | ACCORD |
Model Year | 2015 |
File date | 09/07/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Honda a/c condenser prone to damage from road debris in december 2014 i purchased a new 2015 honda accord. On july 9, 2015 my air conditioner stopped working. I live in florida where the summer is extremely hot making even the shortest of trips very uncomfortable. I took my car to the dealership the next morning for service, knowing that i have a 3 year/36,000 mile warranty in addition to an extended warranty. I was sure that the repair would be covered under warranty. I was informed that a rock/pebble had pierced my condenser which put a pinhole in it, and it is not covered under warranty. Honda indicated that the cost to fix the condenser is $716. 85. I went to the dealership twice to speak with the general manager to see if this can be resolved given that my car is only 8 months old with only 9000 miles and i was told to go through my insurance company. I also reached out to honda of america and was told that the damage was caused by road debris and is not covered under warranty. This is an obvious design flaw. The honda air-conditioning condenser is unduly prone to damage caused by "normal" road debris that does not affect other auto manufacturer's condenser design. As with other auto makers, the front bumper clip is wide open to any kind of road debris and the condenser sits right behind the front air intake with no protection at all. However, this typical design poses a problem for the honda condensers and will happen over & over again, and honda refuses to do anything about it calling it normal and working as designed! This should be a recall. |
Vehicle Mileage at Failure | 9768 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BOYNTON BEACH, FL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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