Issue ID | 1471888 |
Internal NHTSA # | 11099578 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | ACCORD |
Model Year | 2015 |
File date | 31/01/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My sunroof exploded twice while i was driving on the highway, january 31, 2018 and again on february 26, 2018. After escalating my concerns to honda corporate in california, lucas honda made the repairs, although the second repair was improperly done. I had the car towed to lucas honda march 13, 2018 for the second repair because it was unsafe to drive with all the loose and broken glass everywhere, plus i had just returned to fl from tx after having major surgery which limited my mobility. I called and emailed tracy to let him know that there was a small gap in the rubber lining that was affixed to the glass as well as there was still loose glass that i could hear when turning the car or opening the sunroof. In fact, the sunroof jammed and it took about 10 minutes to get it closed again, from that point i didn't open it again. He left a voicemail on 03/16/18 saying that once it heats up the rubber should mold in place securing the glass. I received a letter from darian curtis at honda corporate that a district parts and service manager would be overseeing the 3rd repair. I picked up my car shortly thereafter and have heard nothing else,no explanation,no resolution, nothing at all. I have since traded in the vehicle for something else since it is unsafe to drive and i am fearful of driving it. These unexplained instances could cause harm to me and other drivers on the road. |
Vehicle Mileage at Failure | 39650 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | JACKSONVILLE, FL |
VIN pattern | 1HGCT1B85FAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |