Issue ID | 1728595 |
Internal NHTSA # | 11398952 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | ACCORD |
Model Year | 2020 |
File date | 10/02/20 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I [xxx] am writing this letter about my 2020 honda accord. Vin number [xxx]. I leased this car in january of 2019 from tampa honda. My brother's name is on the lease and his name is [xxx]. He has been leasing cars for me over 5 years, from honda. On february 10, 2020, i was outside cleaning my car, like i always do for the last 20 years with the car running so i can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car i hit, plus i went to the hospital because i hurt my leg. I contacted tampa honda and was told to take this to the service department. They wouldn't help me, so i waited to monday, and i went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing i contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor saved a video and it can be found https://www. Youtube. Com/watch? V=jvy9. Tuocsg&feature=youtu. Be [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 19654 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LUTZ, FL |
VIN pattern | 1HGCV1F19LAXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |