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2020 Honda ACCORD Structure Body Problems, Complaints and Defects

Issue ID	1728926
Internal NHTSA #	11399162
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	ACCORD
Model Year	2020
File date	10/02/21
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	I [xxx] am writing this letter about my 2020 honda accord. Vin number [xxx]. I leased this car in january of 2019 from tampa honda. My brother's name is on the lease and his name is [xxx] . He has been leasing cars for me over 5 years, from honda. On february 10, 2020, i was outside cleaning my car, like i always do for the last 20 years with the car running so i can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car i hit, plus i went to the hospital because i hurt my leg. I contacted tampa honda and was told to take this to the service department. They wouldn't help me, so i waited to monday, and i went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing i contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor has surveillance and he uploaded a video to you tube. The video is https://youtu. Be/jvy9. My neighbor put it on his youtu [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	19600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LUTZ, FL
VIN pattern	1HGCV1F19LAXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZCBXKR067130 YV149MTS6H2433568 56KTCDBB7P3415894 KNADG4117A6643663 2HGFG12856H545275 JT172ZEB203002963 5J8TB3H38FL003065 1B3HBCSA07D530758 WBAUD71090P213529 W1KCG4EB3NA011866 WAUZZZGBXKR067130 W1KZF8KB3MA931701

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2020 Honda ACCORD Structure Body Problems, Complaints and Defects, Recalls and Failures

2020 Honda ACCORD Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?