Issue ID | 1460836 |
Internal NHTSA # | 11085168 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CIVIC |
Model Year | 2017 |
File date | 26/12/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | This is a 5-door hatchback in ex trim bought new 12/2016. Within 2 weeks electrical issues started, from xm tuner going out to main headunit going out on a intermittant basis. This disables all audio, bluetooth, climate controls, back-up camera, & lanewatch. "check tuner" shows briefly often. Occurs even when driving. Dealer unable to duplicate, because of this honda refuses repair. Tpms alert displays frequently, after a tire even a wheel repair/replacement. Per dealer & honda tech all 4 should be matching set @ time of service, or dealer can attempt hard reset. Software update recently done for this. Told to bring back to dealer if/when tpms lights up again. Known poor android auto performance & apple carplay non-function, no repair at this time (software issues). "christmas tree" display - no abs, traction control, electric steering, airbag malfunction, etc etc. No long-term resolution, per dealer "software issues". Groaning noise when turning wheels left or right from stop, per dealer & honda tech "normal operation". Sunroof glass breakage is at owner expense, not a warranty coverage item. Engine shakes/shudders on start, again "normal operation" per dealer & honda tech. Poor horn performance, per dealer only a single low note horn installed. Not loud enough to be heard easily. Owner expense to upgrade to better (louder) unit. Electrical glitches still ongoing almost 2 years now, vehicle has 20,000 miles. This 10th gen civic not reliable & may prove a safety concern long-term. Am unable to afford replacing this vehicle at this time. Honda customer service has been largely indifferent towards these issues, citing "unable to duplicate" even "software issues". |
Vehicle Mileage at Failure | 46 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN ANTONIO, TX |
VIN pattern | SHHFK7H50HUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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