Issue ID | 1375231 |
Internal NHTSA # | 10983196 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CIVIC |
Model Year | 2017 |
File date | 29/04/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I purchased a new honda civic on january 7, 2017. Previously my new car did not want to start on 1/28/17. 21 days after my new purchase. I had the same trouble again when my new car did not want to start on 4/29/17 at 5:20pm. I was in a parking lot and it would not start. I called honda roadside assistance at 1-866-864-5211 and they said a tow truck would arrive at 6pm. They did not show up at 6pm. At 6pm i received a text that a tow truck would show up at 6:45pm. It was very hot and i thought i was going to suffer from a heat stroke. After many tries, my car eventually started at 6:15pm. I am very frustrated with this car. When i took the car into the dealership on 5/1/17 to clawson in fresno, ca. I was told they did not have any rentals and they would call me on 5/2/17. They did not call me on 5/2/17. I went to the dealership on 5/2/17 and they said they did not have any rental cars. I called honda corporate at 1-800-999-1009 and clawson honda authorized a rental car for one day. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CLOVIS, CA |
VIN pattern | 19XFC1F71HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |