Issue ID | 1584272 |
Internal NHTSA # | 11233408 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CIVIC |
Model Year | 2017 |
File date | 05/07/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I brought the car to the dealer on july 6 because the air conditioner stopped working and the car is under warranty. It is unsafe to drive the car without a/c in this heat and humidity. The dealer determined that the condenser had failed and that many 2016 and 2017 honda have had this problem. The part is on a national back order and they haven't been able to get the part. I opened a case with honda customer service and it appears that there are over 3000 cars with this problem. As of today, 7/19, their best estimate is that they may have the part on 7/25. No guarantee. My car will be out of service for nearly three weeks at the least. More importantly, many of these cars are being driven in this heat ,without a/c, which is definitely an unsafe condition. |
Vehicle Mileage at Failure | 17000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PEARL RIVER, NY |
VIN pattern | 2HGFC2F53HHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |