Issue ID | 1696963 |
Internal NHTSA # | 11364049 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CIVIC |
Model Year | 2017 |
File date | 01/09/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The air conditioner stops blowing cold air at idle and occasionally even when driving. This may pose a safety issue in hotter climates if there are children, elderly people, special needs persons, or pets in the vehicle when parked. Reading through the world wide web or internet, thousands, if not tens of thousands of owners with this same issue due to a faulty ac condenser from the factory. Honda has extended the condenser warranty but has not issued a full recall or warranty on the other parts/labor involved. For example, expensive refrigerants, parts, and labor. The first condenser replaced in january 2020 and lost all refrigerant in october 2020. I took my civic into the honda dealership and got it tested for a/c leaks in september 2020. I was told it was not the condenser but another part next to the firewall, costing 440 dollars. I took it to another honda dealership a few weeks later and was told that there was little to no refrigerant. I paid over 300 dollars to get the a/c checked and the test was done with a dye solution that can be seen by uv light. There was no indication of leaks during the diagnosis. The refrigerant should be tested further or honda should replace all defective air conditioning parts all around. I know this issue will continue to occur because of underlying problems with honda original manufactured a/c parts. Very respectfully, a worried parent |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HAVELOCK, NC |
VIN pattern | 19XFC1F75HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
Date of manufacture | |
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