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2017 Honda CIVIC Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1695168
Internal NHTSA #	11362713
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CIVIC
Model Year	2017
File date	29/09/20
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Adaptive cruise control will fail to turn on. After attempting to turn on, accelerator pedal will have . 5-1 second delay when attempting to accelerate from stop/idle causing near collisions. Since purchase, there have been 10-15 episodes where i attempt to turn on adaptive cruise control while on the freeway but the system will not engage. I only get 3 beeps and an "acc off" indication on the dash. Once this happens, for the rest of that drive, there is a pedal dead zone/severe acceleration delay when starting from a stop. This delay in acceleration has caused several close calls when pulling out with obstructed views as i press the gas pedal but get no response for what feels like 1 second while another car comes into view and is fast approaching. Once the initial adaptive cruise control failure occurs, acc and traditional cruise control will both fail to start across multiple drives and engine starts. The severe pedal delay will return across engine starts as soon as the acc button is pressed. The only way to recover the functionality of acc and normal cruise control once in this state is to remove power from the battery and wait a minute, then power on the engine and let systems restart. Car has been to dealers close to 10 times for this issue. In consultation with honda techline the following parts have been replaced but problem continues at random intervals: forward looking camera, forward radar sensor, main instrument cluster, pedal sensor, windshield, alternator, battery. Appears to be some kind of software bug in adaptive cruise control system that causes system to crash and not work again until engine computer reset. I'd gladly work directly with honda for troubleshooting, i'm 3-4 people removed when working with the dealership and i feel like all my info is not being communicated correctly.
Vehicle Mileage at Failure	27000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CONCORD, CA
VIN pattern	2HGFC1F97HHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

7A8DH2W0897101269 KNALN4149F5178005 W0L0AHM757G065113 1FTFW1ET0EFC58791 SALAG2D42DA664642 1HD1LP31XLB413298 WBA1A12020P871054 JN1TANZ51A0015619 KNADH411BA6689361 WDDGF4HB3EA966764 WP1AA2A28ELA97577 2B3KA43G58H248047

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2017 Honda CIVIC Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2017 Honda CIVIC Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?