Issue ID | 1442746 |
Internal NHTSA # | 11065340 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CIVIC |
Model Year | 2017 |
File date | 22/01/18 |
Component | WHEELS |
Product type code | VEHICLE |
Description of the problem | I purchased a 2017 honda civic 5/16. It needed a tire replacement 2 weeks later. A replacement tire was put on by a tire shop. They replaced a continental procontact with a continental contiprocontact of the same size. Since then the tpms error message has not been able to be reset. After 7 months i was finally told the "newly" designed 2017 tpms required all 4 tires to be of the exact tire model and tread wear for it to be reset. Meaning we have to replace all 4 tires now with only 12,000 on them. Or drive with a the tpms warning on until they need to be replaced. I have contacted honda and they told me it was not their issue, and i should have read the manual very closely to see one cannot just replace 1 tire....... The honda service shop didn't know about this new engineering requirement either as they haven't had to replace 2017 tires yet. I feel this is a unfair and unsafe issue. The original tire shop was contacted and told me they did not know about this "honda" issue when they replaced the tire 7 months ago. The tires "look" exactly the same. Driving with the car as it is now, with the tpms always on despite adequate tire pressure, doesn't seem to be a "safe" option either. If one of the other 3 tires has a failure, with the tpms already activated, how will we be warned..... Thank you for your attention to this problem. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BROOKFIELD, WI |
VIN pattern | 2HGFC3B91HHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |