Issue ID | 1278200 |
Internal NHTSA # | 10861021 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2011 |
File date | 22/04/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall, i received a letter from american honda about a safety recall related to the airbag of my honda crv 2011. This car was in the state of ri where my daughter was going to college so the closest honda dealer had the car towed to there closest location and gave me an smaller car with the excuse that i was going to receive a car with similar cargo space than the crv as soon as we have to move our daughter out of once she finished her semester and also that the car was going to be towed to nh when we move to nh but now their customer service department is denying that they made such promises and asking us to cover the towing back to nh and borrow others peoples car to move out of ri. In fewer words they are running away from their responsibility and lying to their customers. Now i am in nh and they are holding the car against my will unless i pay the towing myself. Now i have 30 days to register my car in nh but thanks to american honda i won't be able to do so. I understand that accidents and fatalities are more important than my case but american honda should not take advantage of the gravity of other cases to abuse and lie to their customers. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MADBURY, NH |
VIN pattern | JHLRE4H52BCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |