Issue ID | 1296464 |
Internal NHTSA # | 10882950 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2011 |
File date | 01/07/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | I received takata recall letter mar 2016. The letter states the local honda dealer will resolve within 60 days. Local honda dealer is honda of bay county, panama city fl. I have called three times, in may, june and july to have my driver and passenger airbags replaced. Each time i have been turned away by the service reps. This is extremely unacceptable. I was not informed of the free use of car rental. My last call i was connected to a regional call center which verified there are parts available for my passenger airbag and scheduled me for service on 7/1/2016. When i arrived at the honda of bay county service desk i was turned away again. The service reps and honda are not concerned for customer safety. This is extremely bad business! |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TYNDALL AFB, FL |
VIN pattern | JHLRE4H7XBCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |