Issue ID | 1331132 |
Internal NHTSA # | 10920498 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2011 |
File date | 25/04/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Last spring time at the end of april 2016 i received a notification from honda saying that my vehicle was in the list of "recall" for defect of the air bag. The letter says that the part " will be available in the summer of 2016". It never happened, later at the end of august, i called honda complaining about the promise they told me to repair my car airbag on summer as they l said in they letter. The she promise to do in the month of september 2016, it never happen. Today 11/01/2016 around 11. 45 i called again and the customer service told me now they don't know when they will have the airbag available. I told her i need my car, especially now on winter is when i need it most because i suffer from asthma and it's too difficult to me going around walking. She proposed i take a car from a honda dealer free of charge but i have to pay the insurance cost. I refuse to pay any money for any other expenses except for gas usage. I'm paying already insurance for my car sitting in a garage without usage. Please see what could you do in order to speed the waiting process that is taking longer than what the promised. Thank you. Note: i writing a date of the honda notification. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | JERSEY CITY, NJ |
VIN pattern | 5J6RE4H41BLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |