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2011 Honda CR-V Engine Problems, Complaints and Defects

Issue ID	1429849
Internal NHTSA #	11052420
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2011
File date	04/12/17
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Liberty honda is refusing to perform work under a warranty extension notice titled "sticking piston rings resulting in high engine oil consumption." i received the notice in august of 2015. Since then i have been given the runaround by liberty honda employees over and over about why they won't fix the problem. Despite proven oil loss, and a lit up oil light liberty honda service crew continues to fabricate reasons why they cannot perform the work in the warranty extension. Today, the service manager luis/louis was very unsympathetic to my 2-year long ordea. He said, " you haven't dealt with me yet" which not only sounded like a threat, but also sounded like code for: "i'm just going to put you through more never-ending tests and not fix the problem." that proved true. Despite a svc rep named shanice arce promising me (on 10/26/17) that they would implement the warrantyext/pison ring fix, this proved to be another lie. When i contacted them today, after driving another 1,000 - per liberty's neverending test demands, liberty honda's service dept. Once again told me i would have to undergo more tests. It never ends! When problems surface pertaining to oil consumption, liberty's service people always come up with an excuse why they won't do the work required under the sticking ring warranty extension. On 7/13/17, another svc rep (in a very perfunctory, unfriendly manner - wish i had his name) told me that liberty would not perform the work - even though my crv was at least two qts down. Additionally, they seem to be bringing me in just to charge me for something else. I've had to needlessly take off time from work for liberty's runaround. And their shuttle service once did not pick up me up at the end of the dayhttps://www-odi. Nhtsa. Dot. Gov/vehiclecomplaint/# - - until i spoke with sales 2 hours later (8pm).
Vehicle Mileage at Failure	0
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WEST HARTFORD, CT
VIN pattern	5J6RE4H59BLXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN1HGAB13U0006626 JTJMB7CX9P4028957 JN1HGAB13U0006624 2T1BR32E57C763236 KNDRJDJH0S5302054 W1K6G6BB1RA294707 JTJMB7CX9P4028117 SALAK2D44DA660803 W0L000085P1129905 JN1HEAB13U0006623 KNARG81D7N5136345 JN1HGAB13U0006630

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2011 Honda CR-V Engine Problems, Complaints and Defects, Recalls and Failures

2011 Honda CR-V Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?