Issue ID | 1334576 |
Internal NHTSA # | 10926300 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2011 |
File date | 11/11/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Viper 4105 remote start system installed 11/19/2013 by an authorized dealer (waxwerks indianapolis, in). Over the next three years the starter was used sporadically and the system was re-programed twice when malfunctioning. On 11/07/2016 the remote start function was tested in anticipation of colder weather and worked as required. On 11/08/2016 after being driven to the local library and turned off the vehicle attempted to start on its own with no one inside or near the vehicle and the remote controls three miles away from the vehicle. The same incident happened again several times a day on 11/09, 11/10 and 11/11. In all cases the remote controls were not in or near the vehicle and the vehicle had been turned off according to normal procedure. On 11/11 we went to dinner and following dinner went to a local music club. When parked outside the music club the vehicle attempted to start three times after being turned off and the doors locked. Following the music club the vehicle was pulled into the garage and the garage door was closed. As we entered the house from the attached garage the vehicle started and continued to run even though the keys had been removed and the ignition turned off. The vehicle was immediately moved outside the garage until the problem could be resolved. On saturday, 11/12 the vehicle was taken to waxwerks (6816 east 82nd street, indianapolis, in 46250) and the viper 4105 was removed and the vehicle electrical system restored to ome. The viper 410 and the two remote starters are in my possession. In all the above cases the vehicle was stationary on a city street or a private parking lot/ drive way. I have the original viper documentation and the installation receipt. When the viper 4205 was removed on 11/12 waxwerks did not charge for the labor and did not provide a receipt. They did return the originally installed unit to me. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CARMEL, IN |
VIN pattern | 5J6RE4H75BLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |