Issue ID | 1209642 |
Internal NHTSA # | 10748315 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2013 |
File date | 31/12/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I noticed a rattling noise during cold starts from the engine that continued well into the summer. I reported it to my honda dealer (bill page/falls church, va) and referred to the well documented vtc actuator problem reported on the internet based on video and audio similarities in the noises i was hearing. The dealer being aware of the problem refrained from any investigation or correction until they received a corrective solution from honda. I reported the problem to honda america and the dealer later in 2015 after my honda dealer technician reptd no solution has come from honda. I received a call from honda regarding my complaint suggesting the vtc actuator problem is limited to alaska and i should make an appointment with my dealer to investigate. As a result to a switch to synthetic oil at the dealer the noise seems to have gone. Unfortunately this does not guarantee the original problem has not damaged the engine or won't reappear if i decide to return to conventional oil. The official position by honda vs. The dealer seems to promote a stand-off to compensate for a lack of a fully reliable solution in that the dealer is told not to initiate repairs for this problem until a solution is distributed by honda while honda claims the problem is not universal and is trying to minimize its scope; leaving consumers in the middle trying to make their crvs or other model hondas reliable while still under warranty. I will continue pursuit of a fix with honda america but feel nhtsa should pressure honda to address this well known and publicized fault with some sort of permanent fix. For a manufacturer who claims their vehicles are highly reliable honda apparent deception regarding this problem needs to be addressed and i hope nhtsa forces this action to occur. I also provided nhtsa with a copy of my 7/25/15 letter to american honda. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ARLINGTON, VA |
VIN pattern | 5J6RM3H58DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |