Issue ID | 1037178 |
Internal NHTSA # | 10562555 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2013 |
File date | 02/10/13 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | As the days became shorter, i was driving after dark and noticed that the headlights are dangerously inadequate. The low beams only project about 10 feet in front of the vehicle (even with the driving lights on) and the high beams are very dim and offer very little light immediately in front of the vehicle. When turning, there is not enough light to safely see the side road if there are no street lights. In rural areas, the dim lights make it impossible to see wildlife such as deer soon enough to safely avoid them. My crv has been returned to the dealer twice and they were able to make some adjustments to try to fix the problem. The dealer has told me that customers have complained about poor lighting for many years and nothing has been done. I have purchased high output bulbs and the improvement has been minimal. I have called honda and asked how i could obtain the better headlights that are available in europe and been told that i cannot. I have asked if driving lights could be left on with the high beams and told no. The dealer offered to install post-market non-honda headlights for me but honda told me that i would void my warranty. Honda customer service told me that she was not aware of any headlight complaints however many complaints are readily available on the internet. She took down my information and entered it into a computer and i have heard nothing back - that was a month ago. Something needs done about these headlights - someone is going to be seriously injured and obviously honda does not care. This should be a simple fix as i know they have better headlights for this vehicle in the european market. |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HARROD, OH |
VIN pattern | 5J6RM4H74DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |