Issue ID | 1131412 |
Internal NHTSA # | 10654877 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2013 |
File date | 20/09/14 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | I purchased the vehicle from independence honda in bloomsburg, pa. It was a saturday close to closing time. The salesman and his boss were eager to make the sale, and said if you sign the papers today, name your price. All along knowing about the headlight issue/defect! I not knowing about the headlights, made the deal and paid in full. The following monday i complained about a rattle and told them to adjust the headlights. They fixed the rattle and said the headlights were within specs or specifications! I would just have to get used to them! Still didn't like the insufficient visibility so i took the vehicle to a local mechanic. This mechanic said the internet is loaded with people complaining about honda's headlights. He suggested i contact the dealership. The same day i called the dealership and asked to speak to the service department manager. He said, "when the high beams are on, the low beams are off, that's just the way it is." he also said, "the lights are not the same as on a gmc vehicle." again was told - "get used to it!" my complaint - the headlights don't provide adequate lighting. It is most definitely a safety issue! It is a defect that is not being corrected. Does there have to be deaths before something is done? Can you tell me what recourse is available for me to get proper headlights? Honda is getting away with murder! |
Vehicle Mileage at Failure | 11817 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BEAVER MEADOWS, PA |
VIN pattern | 2HKRM4H5XDHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |