Issue ID | 1487827 |
Internal NHTSA # | 11118442 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2016 |
File date | 03/08/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Complaint: safety problem with my 2016 honda crv ex-l. Electronic power steering (eps) has gone out on me two times on freeway (once turning into a curve on freeway, second time on freeway driving straight) and once on surface street (leaving an establishment and trying to get out of a parking space). When eps went out, steering became extremely stiff and barely movable making any maneuver of the car challenging and dangerous. Honda is under warranty. Honda dealership has had car in shop 3 times attempting to repair. They have sent me out two times saying car was repaired but each time car had to be returned with same problem. Dealership has attempted to repair car and have replaced 2 parts (unknown) pertaining to eps with no success. Now they are ordering a 3 part (unknown) in attempt to repair the eps. I have expressed my fear of the car to honda corp. Office as well as dealership. I am afraid they will give me my suv back saying it is fixed and again i will find myself in a dangerous situation when the eps goes out for the 4th time. Information selected for speed limit at time of incident only reflects surface street drive. When on freeway, speed was between 40-65 miles. |
Vehicle Mileage at Failure | 20458 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OAKLAND, CA |
VIN pattern | 2HKRM3H75GHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |