Issue ID | 1356486 |
Internal NHTSA # | 10954891 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2016 |
File date | 10/02/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Purchased a 2016 cr-v in november 2016 and within a day the cabin of our brand new vehicle fills with noxious gas fumes from a cold start. The fumes are very strong, after driving the car the fuel smell will lessen and on occasion the smell will dissipate completely. The smell was so strong we had to roll the windows down. The vehicle has been in the service department three times. First time they could not duplicate the smell. This attempt was not from a cold start. Second time we left the car overnight so they could evaluate from a cold start. The service tech stated he could smell the odor in the cabin. Honda tech was called by the technician and i had to complete an online questionnaire about the complaint. The service writer said at this time there is no fix for the problem and we could take our car home and wait for honda to reply. Third time we basically said we did not want this car if you cannot fix it and they gave us a loaner car, a 2015 cr-v which does not have any odor. Still waiting on the dealership to call us with a solution. This was our first honda purchase. Really wish i would have stuck with my previous car manufacturer. |
Vehicle Mileage at Failure | 509 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RAVENNA, OH |
VIN pattern | 2HKRM3H38GHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |