Issue ID | 1437321 |
Internal NHTSA # | 11060687 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 01/11/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | I purchased this cr-v new from the honda dealership in sarassota, fl in feb 2017. O/s srs light keeps coming on. It is an intermittent problem. When it comes on, it stays on until the car is turned off. This has been going on for at least 3 months. I had started taking pictures of the actual meter panel speedometer with the o/s srs light on every day to show the frequency and magnitude of this issue. On 11/11/17, stored codes were deleted a few times at bradenton, fl dealership with no success. "system operating as designed" is what i was told by honda dealership. On 11/13 - 11/21/17, o/s srs light came on after codes cleared. Returned to honda dealership in bradenton, fl. They checked pin fit at air bag connector and srs unit. Continuity was confirmed. No mouse or water damage. Driver's seat air bag was replaced per honda tech line. The dealership was in possession of our cr-v during these dates. On 12/13/17, o/s srs light keeps coming on. The bradenton, fl dealership. Scanned for srs codes (same as before, 'b0020-13"), open or increased resistance on the left side. Reviewed data withe tech line and they had dealership replace the srs control unit. Initialized seat weight sensor to verify repair was completed. Tech drove vehicle 85 miles to confirm repair was completed. Tech line ref#4044223 on 12/14/17 the o/s srs light came on still. Due to our vacation from sarasota, fl to ohio for christmas, the bradenton honda dealership could not provide a loaner for any out of state driving. So, we drove this crv to ohio with the o/s srs light on for 95% of our 2600 mile trip. Negotiated with am honda and bradenton, fl dealership to bring cr-v back on 1/8/18. A honda 'technician specialist' is being flown in from torrence, ca to fix it. My wife and i retired from honda of america mfg inc with 50 combined years of manufacturing service building hondas. |
Vehicle Mileage at Failure | 17000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SARASOTA, FL |
VIN pattern | 2HKRW1H95HHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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