Issue ID | 1535404 |
Internal NHTSA # | 11174692 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 06/02/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | These problems have been going on for the past year. Multimedia information display occassionally changes brightness on its own. It also sometimes activates on screen buttons by itself. Today (2/6/2019), while playing audio through the car's bluetooth system and using the gps, the display blanked out for 3 - 5 minutes. Also, the bottom half of the tachometer display, viewed through the steering wheel, blanked out and showed a spinning wait cursor. After that wait time, the multimedia display turned black. Then about 30 seconds later, it showed the honda symbol. Indicating that is was booting. I had brought the vehicle to my dealer last friday for maintenance work and they had reset the multimedia display. It seems too soon for problems to occur yet again. All of these problems occurred while driving. The random brightness changes are quite dangerous at night time, when max brightness occurs suddenly. The random on screen button activations become dangerous distractions during driving. I have been bringing these problems to my dealer's attention for the past year, who said they only just received information from honda (in janurary 2019), saying that honda received information on display issues and are looking into it. |
Vehicle Mileage at Failure | 33500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KNOXVILLE, TN |
VIN pattern | 5J6RW2H87HLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |