Issue ID | 1544360 |
Internal NHTSA # | 11184903 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 07/02/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | While driving, safety systems go offline. Adaptive cruise control, lane keep assist, road departure mitigation, collision mitigation braking system, and others all go offline at the same time. Appears to happen at random. First visit to dealer, we were advised they did not see any codes and there was no malfunction at that time. Next visit, all the systems were still offline from earlier in the day and they performed some software updates which reset everything. Next day, safety systems went offline again. We took the vehicle back to the dealer where it is right now and they are advising that it is a fuel issue and gasoline is getting into the oil . No explanation how or why this is causing the safety systems to go offline and become inoperable. Have contacted honda multiple times along they way, currently waiting on a case manager to call back. |
Vehicle Mileage at Failure | 48631 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SWANSEA, IL |
VIN pattern | 5J6RW2H80HLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |