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2017 Honda CR-V Electrical System Problems, Complaints and Defects

Issue ID	1641638
Internal NHTSA #	11307127
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2017
File date	27/12/19
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	This is a continuation of complaint 11307119 in which i had to tow car to dealership for service. I received a call after christmas that my car was ready for pickup and there was nothing wrong with it but it was out of gas. I went to pick up the car and was charged $100 plus for the three gallons of gasoline. I got in the car, started it, it was running rough then as i started to leave all the warnings came up again, i pulled back around to the service bay and got the attention of the service rep and showed him the warnings on the dash. He got a technician and hooked up a diagnostic tool but said he saw no codes, so he got a computer and hooked it up and said all he saw was an evap code, but all the warnings were on display. I was told to leave car so they could check further. I left in the loaner. A couple days later i was called and told they would need to tear the engine down to try to find the problem and i would need to approve the work and agree to pay if it were deemed not covered by warranty. I agreed. I was later called and told it needed to have the injectors replaced and it would not be covered and the cost would be $1440. I told the rep the car was not safe to drive and they should continue with the repair.. Later that day i called and was told i could pick up the car, i went to get the car and was told it had not been repaired and a note was on service record that the customer had declined to have the car repaired. I was very confused and upset. I commented about my displeasure and concern for safety, i was told i received great service especially since i did not purchase care there. I was also charged $300 plus and the car was not repaired and unsafe. I asked to see service manager but was told he was not in. I paid the bill and left. Before i got home the car went into limp mode again and all the warnings came up also.
Vehicle Mileage at Failure	80000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NEBO, NC
VIN pattern	2HKRW2H89HHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	01/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WV2ZZZ7HZKH099726 PNAPF1L07DG802817 1FMCU59H58KA79944 ZFA25000002201420 KLANF196E4H102921 4S3BNAC65F3027587 1G1BF5SM1K7103130 WDD1760422V150689 4S3BWGG69R3028871 JN1TBSY61Z0538004 MNBLMF080EW244150 WP1ZZZ95ZFLB44100

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2017 Honda CR-V Electrical System Problems, Complaints and Defects, Recalls and Failures

2017 Honda CR-V Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?