Issue ID | 1661283 |
Internal NHTSA # | 11324710 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 13/05/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | As of may 13, i have had to return my leased 2017 cr-v to the dealership four (4) times for the same reason - the battery would not work , hence the engine did not start. These breakdowns occurred at : 9573 miles, 9993 miles, 17315 miles and most recently 21,703 miles. Each event occurred while the auto was turned off. This has cost undue hardship. With the most recent event, i was verbally told the problem is my fault - since i do not drive the vehicle enough !!! I should invest in something called a " trickle charger " and plug the vehicle in during the evening hours !!! Quite incredible! I more then once loudly voiced my concerns. The basic attitude has been " you're on your own buddy "!!! Hopefully, the dealership will be cautioned to avoid falsehoods and to level with its customer. My wife and i are both senior citizens . We are attempting to navigate the virus epidemic as best we can! We had to drive another vehicle to the dealership to pick up our " tainted " leased product without so much as an apology. Quite incredible ! My computer is quite elderly - hence i cannot forward documentation but i can certainly mail such. Please feel free to contact me for much more information concerning this faulty product. |
Vehicle Mileage at Failure | 21703 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | EAST NORWICH, NY |
VIN pattern | 2HKRW6H31HHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |