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2017 Honda CR-V Exterior Lighting Problems, Complaints and Defects

Issue ID	1620828
Internal NHTSA #	11281656
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2017
File date	18/08/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	This past summer, i was driving by myself when all of the sudden, the infotainment center (the screen that controls everything and is at the center of it all) started beeping uncontrollably and the screen's brightness setting started going from full brightness to full darkness. I had no idea what was going on. I was terrified and almost got into a car accident, rear ending the car in front of me. I became very distracted and startled. I wasn't sure if the car computer or battery was over heating, i wasn't sure if i should pull over across two lanes of traffic to make an emergency stop... It was terrible. I tried everything to get it to stop. Nothing would do it. Luckily, i was a few minutes away from home. I pulled into my driveway in a panic and shut the car off. I turned it back on and it was gone. I chalked this up to maybe a one time computer glitch and let it go. Two days later on the highway, the same thing happened. This continued many more times randomly without any warning or explanation. I never received a notice or warning in the mail. I wish my story ended there, but it doesn't. The random obnoxious beeping and flashing eventually stopped. However, two weeks ago i was driving home from work at night and noticed i could barely see the lines on the road. I almost hit a deer. Confused, i realized the brightness was turned all the way up on the infotainment center and on the screen directly behind the steering wheel. I attempted to turn the brightness down, but quickly realized the screens were frozen on the highest brightness setting. Even when i would press the (-) symbol to turn it down, it would scale down to the lowest setting, yet remain on full brightness. Honda told me they couldn't do anything. Tonight, i almost hit a pedestrian because i couldn't see them until the last minute. I've never been so mortified. Something has to be done. I have videos.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	DULUTH, MN
VIN pattern	5J6RW1H81HLXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	01/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1VWBP7A35DC029534 5FNYF3H52CB020775 JTHKD5BH7C2070308 WDB9066351P586467 SAJWA0EX1E8U14461 KMHWG81R79U131557 MR2BF3HK304014250 ZCFC270D305131891 X9L212300H0637169 JTNHS3DH9M8047657 LFMCU1BR1R0045011 KNEFA2253S5612863

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2017 Honda CR-V Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2017 Honda CR-V Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?