Issue ID | 1445599 |
Internal NHTSA # | 11071695 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 06/11/17 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Purchased 2017 honda crv exl with awd in october 2017. Immediately after purchase, there was a loud knocking noise coming from the rear of the vehicle. Vehicle was taken to lia honda in williamsville, ny where i was told "that's just the sound of the fuel pump, turn your radio up." the sound progressively got louder so the vehicle was taken back to lia honda in december 2017. Tech that heard the noise said "it sounded like the vehicle was in a crash, the sound was that bad." vehicle scheduled for repair in jan 2018. Repair was made to vehicle in jan 2018 which included added insulation around gas tank and tightening of the gas tank straps. Noise went away for approximately 1-2 weeks. Noise is now back louder than ever as of feb 2018. Car was taken back to lia honda again and we were told "honda told them not to touch the car" and that they "would not make any repairs to the vehicle." i am concerned there is something wrong with the safety system and it is not being taken seriously by honda or my dealership. I do not feel safe driving the car knowing the gas tank or fuel pump is knocking abnormally. The knocking noise happens all the time but is louder when there is a full tank of gas. The knocking can be heard best from the rear of the vehicle near the gas tank. |
Vehicle Mileage at Failure | 500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LOCKPORT, NY |
VIN pattern | 5J6RW2H80HLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |