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2017 Honda CR-V Service Brakes Problems, Complaints and Defects

Issue ID	1461902
Internal NHTSA #	11089099
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	CR-V
Model Year	2017
File date	25/03/18
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	The anti-collision automatic braking system incorrectly engaged when approaching a flat metal plate in the parking lot of a shopping center. The vehicle was moving at approx. 5-10 mph when it suddenly started beeping, and flashing the "brake" warning alert on the driver's dashboard console. I was driving and, not seeing any people or approaching vehicles or anything else ahead of me, didn't know why the automatic braking was flashing a warning. Before i had a chance to "gently" brake to see what the situation was, suddenly the automatic braking system "violently" engaged, bringing the vehicle to an immediate stop just before the metal plate. Please see the attached photograph of the metal plate that i took several minutes later. The brakes did not engage when going back over the plate in the opposite direction, or when attempting to duplicate the incident. The incident happened on march 25, 2018 at approximately 4:45 pm arizona time. I called the honda dealer the next day to report the incident. No service manager was available to speak with me, and the receptionist said that she would leave a message with one of them. I have yet to be called back, 4 weeks later. I want the honda dealer to read the codes from the onboard computer system(s) to 1) verify that the automatic braking system engaged, and 2) see if there is any supporting data for why the system incorrectly engaged. More importantly, i want to report this incident to the nhtsa. Doing an internet search turned up several other public reports on websites of similar incidents. A false positive for an impending collision was determined by the vehicle's "smart system" algorithms, which then triggered a physical reaction (automatic involuntary braking). Fortunately the vehicle was moving at only 5-10 mph, rather than 45 mph on a city road or 65 mph on a highway.
Vehicle Mileage at Failure	14000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GILBERT, AZ
VIN pattern	7FARW1H82HEXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	01/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MA3FJEB1S00406157 KMHWG81R79U131557 WDB2100372A439103 LKCAA2AD1KC502070 1J4GR48K46C306315 WBA7E2107GG401957 JE4LS5143KZ700623 1FMZU63E32UC71552 3TYKB5FN4RT007079 WDC2539096L021421 Y6DT1311040204537 1A8GSH4P58B125566

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2017 Honda CR-V Service Brakes Problems, Complaints and Defects, Recalls and Failures

2017 Honda CR-V Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?