Issue ID | 1489529 |
Internal NHTSA # | 11119881 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 13/08/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Time of incident: monday, august 14th; 7:30 a. M. When depressing the shift knob to shift to reverse, the button as shown in the picture attached disintegrated into 3 pieces. Once this occurred, i was unable to shift gears so had to activate the emergency brakes while i tried to figure out how to shift without the shift knob. Fortunately, i was able to shift and park the vehicle by inserting my index finger into the shaft portion while depressing the button inside the broken portion. I immediately called my dealer and addressed the issue with paragon honda and was told to bring the vehicle to the repair shop or have it towed. I bought the vehicle to the repair shop after work in the evening, and the repair shop did not give me an estimate time of repair when request neither did they provide me with a loaner vehicle as stipulated in the contract signed with the dealer when it was purchased in february 2018. This issue needs immediate attention since it could potentially cause accidents in unexpected conditions. |
Vehicle Mileage at Failure | 13135 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEST BRONX, NY |
VIN pattern | 2HKRW6H36HHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |