Issue ID | 1592383 |
Internal NHTSA # | 11244101 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 24/07/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The touchscreen is horrible. Delayed response often when touching any of the features like audio, changing preset stations on the radio etc... Freezes up often and the "brightness" feature would appear on the screen by itself and the only way to get ride of it is to turn the engine off and restart the engine. I have numerous videos of the issue. Complained to dealership even bought it in to have it looked at when the issue is happening so they can see it realtime and troubleshoot. Unfortunately they were not able to diagnose the issue the only resolution was to do a factory reset of the touchscreen. I am still having issues. The dealership recommend me to contact honda directly to report issue. They can't replace the touch screen without honda corporate office approving. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | STREAMWOOD, IL |
VIN pattern | 5J6RW2H97HLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |