Issue ID | 1721008 |
Internal NHTSA # | 11390597 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | CR-V |
Model Year | 2017 |
File date | 27/01/21 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | 2017 honda crv ex-l awd, purchased new dec 2017, about 37k miles on it currently. A couple of days ago- on 1/27/2021- i was driving with my family (wife and two toddlers) on highway route 4 westbound in nj going about 50mph with moderate traffic, when all of a sudden - brake system failure and all error messages appeared on the dashboard. I frantically tried to brake but the brake pedal was stiff and could not be depressed. I tried repeatedly to slam on the brakes cause the car in front of me was approaching fast and thankfully after several attempts the brakes were able to be depressed and i safely pulled over to the nearest strip mall parking lot with all the error messages flashing and brake system illuminated, i took photos and video on my phone and just made sure we were all ok. My wife and i were totally freaked out cause if we weren't able to stop we would definitely have rear ended the approaching vehicle in front of us at 50mph causing an accident. In the parking lot, we turned off the car and back on and the error messages disappeared and i was able to cautiously drive back home. We are very concerned about our safety in this vehicle if this happens again. Error messages have occurred once or twice in the past in inclement weather and a few of the driver assist features were not working due to the weather. But nothing like this has happened before with brake system failure / inability to depress the brake pedal and all errors flashing on the dashboard. If i bring it into the dealership i read online that if they're not able to replicate the errors then it doesn't exist. Please advise. Thank you. |
Vehicle Mileage at Failure | 37000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ENGLEWOOD CLIFFS, NJ |
VIN pattern | 5J6RW2H81HLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |