Issue ID | 1321138 |
Internal NHTSA # | 10909618 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | FIT |
Model Year | 2013 |
File date | 26/09/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall: i received a letter in march 2016 that this defect could potentially kill or hurt me and my passengers. I've called the dealership on at least 3 different occasions and told the part would be in soon. I called again today, more than 6 months after getting the letter, and sat on hold from more than 15 minutes waiting for an answer about my part, stating again my safety concerns. I finally gave up and called honda national and was told that this was such a massive recall, getting the parts is slow. So in the meantime, i drive a car that puts me and my family at risk. Today, for the first time, i was told i could get an alternative car to drive in the interim. Better, but still not comforting to know my car is not only defective, but getting a resolution is proving to be problematic and potentially dangerous to my family. My concerns are: 1. Why does it take this long? That seems completely unacceptable when potential death is involved. 2. Why didn't my dealership offer a car earlier for my safety? 3. Why am i on hold for 15 minutes with a dealership inquiring about my part with no answer? It shouldn't be this difficult. 4. My car was barely two years old when this happened, why couldn't i have just been given a new car to replace this defective one since it's such a safety concern? This situation really makes my car a lemon! |
Vehicle Mileage at Failure | 18200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WAUKESHA, WI |
VIN pattern | JHMGE8G51DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |