Issue ID | 1230412 |
Internal NHTSA # | 10783144 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | FIT |
Model Year | 2013 |
File date | 07/06/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I am writing this complaint on behalf of my 78 year old mother. Approx. The beginning of june, she smelled gas when she got in the car and it was not runningr. A few days later, she could smell the gas outside, when it was also not running. She called honda and went for an appointment. They told her that the fuel pump was damaged from "rodents eating" it and it was "leaking gas". It also had a rodent nest on it. That repair cost her $699. 52. One of the workers at the honda dealership told her this was a common"problem due to what the plastics are now made of and the rodents are attracted to it". On june 15, she picked up the car and went home and had a friend check the filters and found another nest in the cabin filter, and changed the filter. In october, she saw evidence of mice inside the car. Again the cabin filter had mouse debris and also the engine filter. She changed both filters. She called honda support, and told them that she caught a mouse with a trap in her car. And "ceasar" at honda support said that they were "having problems with rodents eating wires and plastic" which we later found out were likely made from soy and apparently rodents like to eat. Then they told her to get her wires covered with a "rodent deterrent tape" and she made an appointment with honda dealer and took her car back in. That cost her $563. 46. Honda support said the damage was not covered by the warranty. I believe that this is a significant safety issue in that gas was leaking out of my mother's car. And this is a problem that honda has stated is known, yet they are making lots of money by not reverting back to the previous or alternative plastics!!! |
Vehicle Mileage at Failure | 22754 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EAST DOUGLAS, MA |
VIN pattern | JHMGE8H51DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |