Issue ID | 1587129 |
Internal NHTSA # | 11240259 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | HR-V |
Model Year | 2019 |
File date | 08/07/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | My brake assist safety alerts do not work as specified. I have had my car to the dealer 3 times for this; communicated to honda corporate ([xxx]) w/o resolution. I just had two incidents where i almost rear ended a vehicle while moving ahead of me with no alert from my vehicle. One was approaching a toll booth; the other at a exit- where a car suddenly stopped. The steering wheel never vibrates as it is supposed to and the alerts are random - sometimes i see on or hear one. The settings for distance to set alerts have no relevance. I have exhaused my resources to deal with this. The dealership (hertrich in easton md) falsified a report of findings when i test drove it with thier mechanic. He couldnt even tell me how it was supposed to work. The regional rep for honda test drove with me to demonstrate how it should work - it passed in all bu one instance. Richard, the national rep for honda will no longer return my calls - 800-999-1009 x87147 (case [xxx]). I have exhausted my options for getting this resolved. I am concerned about my assumed safety with this feature. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EASTON, MD |
VIN pattern | 3CZRU6H75KMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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