Issue ID | 678476 |
Internal NHTSA # | 10230418 |
Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
Brand | HONDA |
Model | ODYSSEY |
Model Year | 2007 |
File date | 29/05/08 |
Component | EQUIPMENT:ELECTRICAL:AIR CONDITIONER |
Product type code | VEHICLE |
Description of the problem | In may 2008, just 9 months after driving my brand new 2007 honda odyssey off the showroom floor, my air conditioning went out. I took it back to the dealership where i had purchased the vehicle fully anticipating my factory warranty to cover the cost of the repair. After diagnosing the problem, i was told by the service department at the dealership that a rock had punctured the condenser causing the coolant to leak out. I was also told that this was deemed a ? Freak accident? And an ? Act of nature? And therefore was not a warranty. The total cost of the repair, including labor, was $780. 00. I was informed by american honda that the only warrantable repairs are ? Factory defects?. I examined the front of my van along the bottom and i discovered that my condenser sits right at the front of the vehicle, completely exposed. I investigated the matter further and discovered that in the next year's model, the 2008 odyssey, honda has gone in and added a grill over the condenser to protect it. I also discovered thousands of other odyssey owners who have experienced the exact same problem and were given the exact same regurgitate answer from their dealership and from american honda. This was not a freak accident, rather, it is a widespread problem on these vehicles caused by a defective design. |
Vehicle Mileage at Failure | 11965 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | YUKON, OK |
VIN pattern | 5FNRL38497BXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |