Issue ID | 896101 |
Internal NHTSA # | 10439069 |
Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
Brand | HONDA |
Model | ODYSSEY |
Model Year | 2007 |
File date | 21/11/11 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | 2007 - 2010 honda odyssey owners are targeted to receive notification of a "warranty extension" to replace the power steering pump under certain conditions. I received the notice for my 2007 honda odyssey, suffered with the "hard to turn" condition (see tsb 10-076) and associated pump whining noise that is described in tsb 07-005 (defective pump reservoir). Although the pump was extended warranty replaced at university motors (missoula) i was required to pay for the replacement of the reservoir ($66. 08). My understanding is that the reservoir defect is what causes the pump to fail. I believe that a recall should be required and all owners that have been required to pay for the reservoir (or pump) should be 100% reimbursed. American honda automobile refused to reimburse for this replacement stating that the extended warranty applies only to the pump. Please review huge complaint data base. |
Vehicle Mileage at Failure | 68700 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | VICTOR, MT |
VIN pattern | 5FNRL38767BXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |