Issue ID | 1143137 |
Internal NHTSA # | 10668452 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | ODYSSEY |
Model Year | 2014 |
File date | 06/12/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I went to dinner with my husband on a friday night, and when we returned to our van, the doors unlocked we got into the van and the keyless start would not work. We tried for 3-5 minutes, no luck, this happened a few months ago, we again did everything to ensure it was not user error (in which the dealership blamed when they said nothing was wrong with the van the previous time). Brake was pressed, key was out, gear in park.... I had to get in and out of the van a few times before the keyless start finally allowed us to start the van... I took it to the dealership repair shop again, and was insistent they fix the keyless start, but they were sooo rude and inappropriate, there was no "error code" and therefore "honda would not allow them just to replace parts", and the honda customer service was just as rude!!!! I am no longer a fan of honda... This is my first and last honda! |
Vehicle Mileage at Failure | 12950 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAVANNAH, GA |
VIN pattern | 5FNRL5H67EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |