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2017 Honda PILOT Electrical System Problems, Complaints and Defects

Issue ID	1663460
Internal NHTSA #	11326247
Manufacurer	Honda (American Honda Motor Co.)
Brand	HONDA
Model	PILOT
Model Year	2017
File date	21/05/20
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	The auto engine idle (aei) feature has a flaw in it that honda has apparently not identified or explained and it is a serious safety concern. Aei shuts the engine off when the car is in drive but fully stopped and, in theory, increases fuel efficiency by reducing engine idling when the car is stopped, e. G. At a stoplight or in stop-and-go traffic. While there is a button to disable it, this button has to be pressed each time you turn the car on and cannot be permanently disabled. We try to remember to always press the button and disable the feature but occasionally forget and don't realize we haven't disabled it until we come to a stop somewhere and the feature engages and the engine shuts off. Aei would just be a nuisance if it worked 100% of the time as it is designed to work but, unfortunately, it doesn't. When it works and the brake pedal is fully depressed, the engine is automatically idled, and then as you begin to lift your foot off the brake pedal, the engine quickly turns back on, you're already in drive, and you go. However, on what seems to be a completely random and unpredictable basis, sometimes when you begin to lift your foot off the brake pedal, rather than having the engine restart automatically, the entire car just goes dead. At this point, you have to frantically put the car in park and completely restart the engine. If you're lucky, this happens quickly and you're not stuck in a compromised spot with no one bearing down on you from behind but by its design you are somewhere you need and want to be moving from quickly, and it has happened at the exact moment when you try to accelerate. This has happened to both myself and my wife a handful of times in scary situations. Read all the other complaints on the internet - no service rep anywhere has an explanation. This needs to get solved before people die, if they haven't already.dt see updated version, too many characters.jb*dt
Vehicle Mileage at Failure	33000
Number of Occurences	3
Source of the issue	NHTSA WEB SITE
City and State	ARLINGTON, VA
VIN pattern	5FNYF6H93HBXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	Y
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN1ARSEF9AM230377 1GCRCPEX6BZ342760 1FM5K8HC9LGA12281 WBAVP71050VR40033 VG5SH014000004657 Y7C21043070080505 WAUD2AFD1EN006179 LB37852D7RS062751 WDD1770031V014244 ZFA35000000124930 JF1BL9LL54G004933 KMHCT5AEXEU149488

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2017 Honda PILOT Electrical System Problems, Complaints and Defects, Recalls and Failures

2017 Honda PILOT Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?