Issue ID | 1711617 |
Internal NHTSA # | 11383861 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | PILOT |
Model Year | 2017 |
File date | 16/12/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | When the car is stopped by applying the brake pedal, the auto-stop feature idles the engine as expected and normal for the feature. However, on occasion when the brake pedal is released, the engine stalls instead of restarting as expected. The engine stall is difficult to recover from since the car must first be put in park then restarted, which is not intuitive, especially when under stress in traffic or departing from a traffic light. The problem has been intermittent for about a year. Our local honda dealer attempted to fix the problem but the only thing they could speculate was that under the auto-stop feature with the engine idled, battery voltage drops and the car's computer restarts the engine before the voltage gets too low. However, if the system doesn't restart the car with adequate battery cranking amps remaining, the engine may stall vice restart as required. This occurs either when the voltage gets low enough or when the brake pedal is released. Based upon thier best assessment and inability to find any specific fault, we replaced the battery per their suggestion. However the problem recurred about two months later. On the internet, we found numerous cases of this type of fault. In several instances, it caused a challenging situation in traffic or at a traffic light, which has been our experience as well. The only work-around that others have reported reasonable success with was to push the auto-stop disable button upon starting the car. This of course is a work-around and honda should issue a more permanent solution to the problem. |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HONOLULU, HI |
VIN pattern | 5FNYF6H08HBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |