Issue ID | 1639129 |
Internal NHTSA # | 11302286 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | PILOT |
Model Year | 2019 |
File date | 27/01/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The vehicle has frequently had an issue with the infotainment system glitching which leads to the lkas (lane keep assist), aac (adaptive cruise control), and lane departure system to fail while the vehicle is in motion. When turning the car off after these issues occur, the infotainment system will stay on, draining the battery. The vehicle has been taken to a honda dealership. The dealership stated that an update would fix this issue. Once we informed them and they confirmed that the system was already updated, they told is there was nothing we could do. The only way we can stop the infotainment system from staying on is by removing the fuse for the infotainment system. We have contacted honda and they have refused to do anything about this. |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | AUSTIN, TX |
VIN pattern | 5FNYF5H91KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |