Issue ID | 1653864 |
Internal NHTSA # | 11319232 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | PILOT |
Model Year | 2019 |
File date | 01/03/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Purchased vehicle in january 2019. Around march 2019 the speakers began to make crackling and popping noises at random times - but could reliably be reproduced when locking the doors. Soon thereafter, the main display would infrequently pop and go black, then come back on. We took the vehicle in to our dealer in june 2019, obtained a loaner, and after the first day, the dealer called and said they could not replicate and wanted to keep it longer. On the third day, i picked the car up and returned the loaner as we had to travel. The dealer said they still could not replicate and that the any noise happening when the doors locked was normal. Since june 2016, the crackling and popping continues, the black out continues and has progressively gotten worse. The noise happens when stationary, in motion, on all kinds of streets and speeds. It happens when the phone is connected via bluetooth and when it is not. It also seems to be more violent when at larger intersections (i. E. Loud pops and black screen has been noted when at large traffic light intersections and on freeways with overhead signs that may contain a radio frequency transmitter). The black screen happens when using the navigational system and directions are lost, it also is very distracting to the driver as it can be quite loud and sudden. |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTHLAKE, TX |
VIN pattern | 5FNYF5H94KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |