Issue ID | 1691259 |
Internal NHTSA # | 11359827 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | HONDA |
Model | PILOT |
Model Year | 2019 |
File date | 01/05/19 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | I purchased brand new elite 2019 pilot in april of 2019. Immediately after purchase i had horrible static coming through all speakers, at times vehicle would not start, randomly the vehicle would sense a collision even when i was only one on road, windshield wipers come on randomly and other electrical issues would occur, brake light flashes randomly. I do not feel safe driving this vehicle at all. . I have taken it in three times now and every time i am told that there is nothing wrong with the vehicle. I have been asked to take videos of it when it occurs. This is insane as my cell phone is disabled while i am driving. So, basically they are asking me to get phone, enable it and take a video all while i am driving with the vehicle doing all sorts of unsafe things. I have come close to being in a number of accidents due to the random collision braking occuring. I refuse to drive the vehicle on the freeway as i do not feel safe at all driving it. This has occured on the freeway, highways and city streets. I always drive in a lane where i can pull to the side if something occurs. I did not pay over 50,000 for a vehicle to not feel safe driving. I am tired of honda telling me that they cannot find anything wrong with the vehicle. Basically implying that i am crazy and this does not occur unless i can get a video of it when it is happening. All services have been done at the morgan hill, ca 95037 honda dealership. I have all paperwork on it but it is currently at dealership now again and the paperwork documentation is being attached and they have records in their files as well. I do not know what my next step is in getting help since the dealership just shared there is nothing they can do for me since they don't have a video and or witness these issues firsthand. Car serviced on 7/25/19, 4/13/20 and 9/18/20 at honda dealership in morgan hill, ca |
Vehicle Mileage at Failure | 2846 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MORGAN HILL, CA |
VIN pattern | 5FNYF6H07KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |